Customer Support CRM APPLY NOW

Kirti Nagar, New Delhi
300000 - 400000 inr / year
Full time

Position: Customer Support CRM

Qualification: Any

Experience: 4-7 years experience in Ecommerce categories of furniture/home furnishing/mobile accessories/electronic appliances OR interiors/construction CRM.

CTC: 3-4 lakh

Preference: Female

Job Responsibilities:

  • Customer Support
  • Panel knowledge for Amazon, Flipkart, Gem, Shopify
  • Advanced excel
  • Very good communication skill
  • Email Writing & Customer Support Skillset
  • Should be able to handle client complaints and issues
  • Should be versed with software such as Fresh desk, MyOperator, HUBSPOT, Zoho, and similar CRM software.

Additional Advantage:

  • Living close to Kirti Nagar
  • Native of Kerala 

Software Knowledge:

  1. Fresh Desk
  2. My operator
  3. Hub Spot
  4. Zoho

Interested candidate can share their resume at hr@rimsindia.in

 

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