How Order Tracking Works
At Lakdi.com, every project receives a unique Order Tracking ID. Using this ID, customers can securely access the Customer Portal and monitor project progress anytime.
Benefits:
- Live Project Updates
- Production Progress Tracking
- Design & Drawing Access
- Quality Check Status
- Dispatch Information
- Installation Updates
- Support & Snag Reporting
How To Track Your Order
Step 1
Open Order Tracking Portal
Visit https://lakdipms.com/CustomerLogin the order tracking page and enter your Order Tracking ID.
Step 2
Enter Tracking ID
You will receive the Order Tracking ID through:
- Sales Team
Step 3
View Complete Project Dashboard
Access all project information from one dashboard.
Understanding Your Dashboard
Project Overview:
View:
- Client Name
- Project ID
- Order Date
- Address
- Contact Person
- Last Updated Time
Frequently Asked Questions
1. Where can I find my Tracking ID?
1. Where can I find my Tracking ID?
Your Tracking ID is shared via WhatsApp, Email, or by your Project Coordinator.
2. How often is the status updated?
2. How often is the status updated?
The project team updates progress regularly whenever a stage is completed or moved forward.
3. Can I view my design files?
3. Can I view my design files?
Yes. Approved drawings and design documents are available in the Designs section.
4. What if I face an issue after installation?
4. What if I face an issue after installation?
Use the Snag section to raise a support request.
5. Can I track dispatch status?
5. Can I track dispatch status?
Yes. Dispatch updates are visible in the Dashboard.
6. I cannot log in. What should I do?
6. I cannot log in. What should I do?
Contact Lakdi.com support and share your Order Tracking ID.
